FAQ

Frequently asked question:


  • When will I receive the orders?

The processing of your order, the manufacture of the products and the delivery (free of charge) take a maximum of 10 to 15 working days. We make every effort to ensure that you receive your order as quickly as possible, without compromising the quality of our goods.

  • How much does delivery cost?

We deliver our products worldwide. There is no minimum quantity required per order and all our deliveries are free of charge (except DOM-TOM).

  • My order is not complete

If your order includes several items, it is possible that these will be sent separately, depending on available stocks and shipping warehouses. Don't worry, your package will arrive shortly.

Problems with the Post Office? Lost, broken or destroyed package? Do not hesitate to contact us by mail at ...(mail): our team will do its utmost to meet your expectations.